ios – 从.ips崩溃报告文件获取信息

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我已经在iPhone 5和4s上测试了我的应用程序.然后我把我的应用程序发送给测试人员,他有5s的iPhone.一切都没事有一段时间,当我向应用程序添加了一些功能时,我向他发送了另一个版本,但现在他说它在启动时崩溃了.在我的设备上,一切都OK我请他给我发消防报告.这是.ips文件
{"bundleID”:"name.my-app","app_name”:”my-app","bug_type":"109","name”:”my-app","os_version":"iPhone OS 7.1 (11D167)","version":"1.0 (1.0)"}
Incident Identifier: 3916. . .194
CrashReporter Key:   58fd. . .7399
Hardware Model:      iPhone6,2
Process:             my-app [277]
Path:                /var/mobile/Applications/0AB0. . .B5B/my-app.app/my-app
Identifier:          name.my-app
Version:             1.0 (1.0)
Code Type:           ARM-64 (Native)
Parent Process:      launchd [1]

Date/Time:           2014-03-27 02:10:39.959 +0400
OS Version:          iOS 7.1 (11D167)
Report Version:      104

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000,0x0000000000000000
Triggered by Thread:  24

Last Exception Backtrace:
(0x1893e2950 0x1958e81fc 0x1893e2890 0x1000f09a0 0x195ec0014 0x195ebffd4 0x195ec64a8 0x195ec24c0 0x195ec70f4 0x195ec74fc 0x1960556bc 0x19605554c)

Thread 0:
0   libsystem_kernel.dylib          0x0000000195fbdca0 0x195fbc000 + 7328
1   CoreFoundation                  0x00000001893a2570 0x1892d8000 + 828784
2   CoreFoundation                  0x00000001893a0764 0x1892d8000 + 821092
3   CoreFoundation                  0x00000001892e16cc 0x1892d8000 + 38604
4   GraphicsServices                0x000000018efc5c08 0x18efb8000 + 56328
5   UIKit                           0x000000018c412fd8 0x18c398000 + 503768
6   my-app                      0x00000001000f1ae8 0x1000dc000 + 88808
7   libdyld.dylib                   0x0000000195edba9c 0x195ed8000 + 15004

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Thread 24 Crashed:
0   libsystem_kernel.dylib          0x0000000195fd658c 0x195fbc000 + 107916
1   libsystem_c.dylib               0x0000000195f6a804 0x195f08000 + 403460
2   libc++abi.dylib                 0x0000000195190990 0x195190000 + 2448
3   libc++abi.dylib                 0x00000001951adc28 0x195190000 + 121896
4   libobjc.A.dylib                 0x00000001958e84d0 0x1958e0000 + 34000
5   libc++abi.dylib                 0x00000001951ab164 0x195190000 + 110948
6   libc++abi.dylib                 0x00000001951aaa7c 0x195190000 + 109180
7   libobjc.A.dylib                 0x00000001958e8314 0x1958e0000 + 33556
8   CoreFoundation                  0x00000001893e288c 0x1892d8000 + 1091724
9   my-app                      0x00000001000f099c 0x1000dc000 + 84380
10  libdispatch.dylib               0x0000000195ec0010 0x195ebc000 + 16400
11  libdispatch.dylib               0x0000000195ebffd0 0x195ebc000 + 16336
12  libdispatch.dylib               0x0000000195ec64a4 0x195ebc000 + 42148
13  libdispatch.dylib               0x0000000195ec24bc 0x195ebc000 + 25788
14  libdispatch.dylib               0x0000000195ec70f0 0x195ebc000 + 45296
15  libdispatch.dylib               0x0000000195ec74f8 0x195ebc000 + 46328
16  libsystem_pthread.dylib         0x00000001960556b8 0x196054000 + 5816
17  libsystem_pthread.dylib         0x0000000196055548 0x196054000 + 5448

Thread 25:
0   libsystem_kernel.dylib          0x0000000195fd6e74 0x195fbc000 + 110196
1   libsystem_pthread.dylib         0x0000000196055548 0x196054000 + 5448

Thread 26:
0   libsystem_kernel.dylib          0x0000000195fd6e74 0x195fbc000 + 110196
1   libsystem_pthread.dylib         0x0000000196055548 0x196054000 + 5448

Thread 24 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x00000001035de7b8
    x4: 0x0000000000002060   x5: 0x00000001035de870   x6: 0x000000000000006e   x7: 0x0000000000000640
    x8: 0x000000000c000000   x9: 0x0000000004000000  x10: 0x0000000098d956f7  x11: 0x0000000000000300
   x12: 0x0000000000000000  x13: 0x0000000000000000  x14: 0x0000000000000000  x15: 0x0000000195f83dcb
   x16: 0x0000000000000148  x17: 0x00c8d95a0138084d  x18: 0x0000000000000000  x19: 0x0000000000000006
   x20: 0x00000001035e0000  x21: 0x000000017013b5d8  x22: 0x000000017013b600  x23: 0x000000015d610870
   x24: 0x00000001963068e8  x25: 0x0000000100100000  x26: 0x0000000198d87c40  x27: 0x000000017026c2c0
   x28: 0x000000000000000a  fp: 0x00000001035de7f0   lr: 0x000000019605916c
    sp: 0x00000001035de7d0   pc: 0x0000000195fd658c cpsr: 0x00000000

Binary Images:
0x1000dc000 - 0x1000f7fff my-app arm64  <d6f1f532dfbc36c497acefc4aa2c7f2f> /var/mobile/Applications/0AB088E7-6425-4287-9C4B-1EEF37E7DB5B/my-app.app/my-app
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
0x19606c000 - 0x19608ffff libxpc.dylib arm64  <7077afbad955309d8cb9965960c781f3> /usr/lib/system/libxpc.dylib

我在这里读了很多类似的问题,他们说我需要通过终端来象征这个.ips.但它不行. atos命令返回无法读取my-app.app,xcrun atos返回同一个指定的内存地址.

xcrun atos -arch arm64 -o 'my-app.app' 0x196054000 + 5448
0x196054000
+
5448

我不知道,我需要指定这个数字,但是如果没有它也不行.

提前感谢,我将非常感谢任何帮助.

更新:

我已经弄清楚了NSFileManager出错了,它在64位和32位上的作用不同

[fileManager fileExistsAtPath:pathToCacheDir isDirectory:&isDirectory];

isDirectory返回NO,虽然pathToCacheDir是有效的目录,这就是为什么我有异常.
但问题仍然有效,如何从测试人员得到一些更容易理解的报告?

解决方法

我从Windows用户那里获得了大量的.ips文件,并且想知道如何处理它们.将它们重命名为.crash,使Xcode可以快速导入(转到管理器,库设备日志和导入)并对其进行符号化.

编辑:当我最初写这个答案的时候,就是考虑到Xcode 6.较新版本的Xcode(7我认为)已经移动了. According to Apple

Xcode will automatically attempt to symbolicate all crash reports that
it encounters. All you need to do for symbolication is to add the
crash report to the Xcode Organizer.

  1. Connect an iOS device to your Mac
  2. Choose “Devices” from the “Window” menu
  3. Under the “DEVICES” section in the left column,choose a device
  4. Click the “View Device Logs” button under the “Device Information” section on the right hand panel
  5. Drag your crash report onto the left column of the presented panel
  6. Xcode will automatically symbolicate the crash report and display the results

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